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Ethics are a set of moral principles which are recognized in respect to a particular class of human actions or a particular group, for instance the medical ethics, legal ethics, teaching ethics, business ethics that brings together people of the same profession. The sort of questions we get asked could be we see you have 10 more of a certain type of case or investigation. Watch the recorded CONVERGE20 Sessions on-demand in the Converge Community. Psychologists who want to work in product development should also know a variety of different user research techniques, including how to conduct interviews, focus groups, usability testing and large sample-size surveys, as well as how to use statistics to analyze the data collected. Interested in the intersection of psychology and technology? We see the merits for the company, yes. What we’re focused on now isn’t, “Do this. There is no formula, so we have to be able to navigate through that ambiguity. I believe employees have now given over $100 million through our giving campaign. : It’s been an interesting journey for us as we look at how to switch from a rules-based code of conduct or a rules-based strictly company to a values-based company. And for us, I don’t think it’s just words on a sheet of paper. Or answering certain compliance questions in ways that I don’t think other companies are necessarily thinking about at this point in time. To do that well, we need to think about ethics. Our values are the enduring principles that we use to do business with integrity and win trust every day. Microsoft as one of the largest computer software makers in the world have been enjoyed a dominant position in the world software market. What should I be taking away from this data?” And I think there’s going to be an ability to create these visualizations that’s going to tell the story of what’s going on in your compliance program. : One of the benefits I see that I don’t think Microsoft has taken advantage of, and I don’t know if other clients have taken advantage of, is the ability to use the data and visualize it in a way that allows you to more effectively communicate with, for instance, our audit committee. Explain the importance of Ethical values in Public Service & Role of Public Servants 4. Now, I have the opportunity to build my own team and work on a spectrum of interesting projects. For example, I work with vulnerable populations—including individuals with speech impairments and people who identify as LGBTQ—to make sure their perspectives are captured during product design. But most important, I look for strong written and verbal communicators who can think critically. Lucky for me, I love ambiguity and I love randomness. It is going to allow us to create these, what I call, actionable insights in ways we just haven’t had the ability to do it before. Most difficult? To read or scan the full interview, check out the transcription below: Alan: My name is Alan Gibson. I am an Assistant General Counsel in the Office of Legal Compliance at Microsoft. Microsoft Talks Ethics and Compliance Shop, Watch the customer story and read the interview. Are users of the system able to understand how the system makes decisions? "I work on a team that helps drive ethical and responsible innovation, keeping in mind key ethical principles such as inclusiveness, meaningful human control, privacy and transparency," she says. Do you have any advice for psychologists interested in working in this field? It’s also very gratifying to do foundational research that can provide core insights that influence product design and ultimately impact society. At headquarters, we’re really divided into two teams, one of which is focused on compliance investigations. What’s difficult is also fun: All of these products are phenomenally interesting and also phenomenally new. No code of business conduct or ethics can effectively substitute for the thoughtful behavior of an ethical director, officer or employee. It was a journey we started two or three years ago. ETHICS AND SOCIAL RESPONSIBILITY AT MICROSOFT Microsoft has a positive reputation based on its brand image, product quality, history of in- novation, and numerous philanthropic and educational programs. And back to our earlier conversation about the ethical shift in the workplace and moving from compliance to more about employee values and ethics. The forensics team is just like it sounds where it’s CSI type work in terms of going into people’s computers or recovering information that allows us to conduct investigations. These guidelines were developed by a group of experts, comprising representatives from … Explain the Components of Governance supported by Ethics 3. In my research, I’m always trying to capture diverse perspectives that traditional product development teams often forget to consider. Whenever I start a new project, I analyze the product space and do primary research to answer questions about each of these ethical pillars. Ethical AI should be based on common principles such as fairness, reliability, safety, privacy, security, and inclusiveness, and underscored through transparency and accountability. Advancing psychology to benefit society and improve lives, Trudging Toward Dodoville, Part 1: Conceptual Approaches in Executive Coaching, Interventions in Occupational Health Psychology, Call for Papers/Proposals/Nominations (4), © 2021 American Psychological Association. For example, studies have shown that a user’s avatar’s appearance in a virtual world can impact harassment. As we look at having the value base code across our culture, that is what we are really equipping employees to use when they come across a business decision or an ethical decision, to pause, think and ask. Or answering certain compliance questions in ways that I don’t think other companies are necessarily thinking about at this point in time. : All right, last question. Leaders are committed to professional development starting at the lowest levels of the company. Ethics and Values together lay the foundation for sustainability. During graduate school, I studied how humans and automated systems work together. Microsoft believes in honesty and integrity, in being respectful with others while encouraging growth and improvement, in having a passion for customer technological needs and desires, and in being accountable to not only the … A code of conduct is a set of organizational rules and standards regarding the company’s values, ethics, and beliefs that determine the conduct or action of the organization and its members. And how can we capitalize on those unique strengths and abilities through designing better technology? Interviewer: Does Convercent support your company’s overall ethical journey, and if so, how? Ten years later, this problem still exists. In fact, many of Microsoft's corporate values are what most people would most likely expect from any company. While they are sometimes used synonymously, they are different, wherein ethics are the set of rules that govern the behaviour of a person, established by a group or culture.Values refer to the beliefs for which a person has an enduring preference. Key words: ethics, anti-trust law, anti-competition, Introduction; 1.1 Background of the topic. Virtual reality allows us to immerse ourselves in fabricated worlds, completely leaving the real world behind. The kinds of questions that we think about when we design products include What are the harms we foresee with the technology? It’s important to have a regard for human skills, instead of designing technology that leaves leftover tasks to humans. And we just want to equip people to make the right decisions, and we think data is one of those tools that will allow us to do that. This week, the European Commission published a set of Ethics Guidelines for Trustworthy AI, prepared by the High Level Expert Group on AI. Interviewer: Tell us about your program and what the make-up of the team is. Values and ethics in simple words mean principle or code of conduct that govern transactions; in this case business transaction. But that does not mean that introverts have lesser capabilities. The Values and Ethics Office, as part of the Office of Professional Integrity, provides guidance and advice to RCMP employees at all levels. That’s the most difficult thing, but it also makes this work extremely interesting. We have to actually think through these problems. According to The … Share via LinkedIn, Twitter, Facebook, Email. : Does Convercent support your company’s overall ethical journey, and if so, how? Microsoft has defined six ethical principles: inclusiveness, fairness, privacy and security, transparency, reliability and accountability. What concerns will customers have about the data that are being collected about them? We’re actually living those values on a day-to-day basis. And so that’s a team that’s made up of attorneys that are focused on investigating allegations of misconduct and we also have a forensics team. I’ve always been passionate about human-centered design versus centering technology products around technological capabilities. Then, I work with the design team to translate the research insights into design recommendations and product prototypes. Interviewer: Is there anything else around benefits? Do you see creating more ethical companies as having an impact beyond Microsoft? Explain the dimensions of Social aspects of Ethics & list the Tools, 6. We are on a mission to drive ethics to the center of business for a better world. And if we see risk being created by their behavior, we want manage that risk, reduce the risk, or mitigate the risk instead of catching them after the fact. At headquarters, we’re really divided into two teams, one of which is focused on compliance investigations. So, I am excited to learn about products such as the interactive code of conduct. Microsoft How do my ethics and values fit into Microsoft’s. In the context of business ethics, Microsoft may do many improper behaviors such as the anti-competition practices in the operation system market. Since 2018, she has worked with Microsoft teams that create new artificial intelligence and mixed reality technologies—displays that combine virtual and real imagery. This marks an important milestone on the road towards the responsible development and deployment of human-centric AI in Europe. Our culture is our operating framework—who we are and how we behave. I lead user research for this team, so I work with an interdisciplinary group of project managers, designers and product developers to make sure that we are developing technology in a responsible fashion. And that’s what we really focus on as we talk about having a value-based code. The sort of questions we get asked could be we see you have 10 more of a certain type of case or investigation. Define the concept of Ethics in Governance its components 2. STEFAN GAMMEL The Ethics Portfolio - Technical University Darmstadt for NanoCap ethics, business-ethics, nano-ethics etc. Learn more at https://tms.apa.org. Within our team, we’re focused on the standards-of-business conduct, training, our communications plan, and then there’s the piece of work that I’m responsible for, which is the compliance analytics program. These values include integrity, honesty and … Alan: At Microsoft, the Office of Legal Compliance consists of somewhere around two dozen full-time employees spread out in departments across the world. "Microsoft is honored to be named once again to the World's Most Ethical Companies by Ethisphere because it reflects our passion to make a lasting impact on the world around us." Is it getting better or is it getting worse and how do you know it? But after two months I was reassigned to the ethics and society team, which was formed last August. This paper outlines these ethical dilemmas of Microsoft faced with and its reactions towards them. : My name is Alan Gibson. Microsoft has defined six ethical principles: inclusiveness, fairness, privacy and security, transparency, reliability and accountability. For us, we started with our standards-of-business conduct, the equivalent of our code of conduct. I think there’s going to be an ability to create these visualizations that’s going to tell the story of what’s going on in your compliance program. What are the unique skills and capabilities that they have that extroverts don’t possess? Convercent is a lot more than just GRC. : Tell us a little bit about your company, number of employees, etc. Can people understand how the technology makes decisions? Microsoft is a technology leader, so if we don’t do what’s right, who will? As a rule, a company’s written or unwritten code of ethics directly influences the code of conduct. The code of conduct specifically sets ou… Alan: The interesting part about Convercent’s cloud-based solution for us is you start to see the possibilities once you start to combine disparate data sets. I joined that team and we started with one big product engagement, then a few small ones came along, and the team continued to grow. “At Microsoft, trust and integrity are core to our values … What we’re focused on is really implementing this ethical culture or this values-based culture. Convercent’s vision is to drive ethics to the center of business for a better world. I actually applied for a different job at Microsoft, as the user research lead for the Office Media Group, where I conducted research for applications such as Paint 3D and Stream. How Software and Convercent is Helping You. These ethics are meant to analyse problems that come up in day to day course of business operations. Microsoft designed its principles and procedures on the set of values the board claims for the company overall and for the staff therein employed. And you must be able to package that sort of information or data in a way that it can be consumed by these executives. Microsoft CEO Satya Nadella talked about the need for AI ethics, drones and a DJI partnership, and the importance of user privacy. : How important is the role in technology in this shift from a “check the box on compliance,” to focusing more on ethics and values? Interviewer: Great. Highly automated systems tend to leave controllers out of the decision-making loop, making it harder for them to take over manual control. What we’re focused on now isn’t, “. Achieving our mission all depends on building trust with people and organizations around the globe—our goals are only possible when people trust Microsoft and trust our technology Interviewer: How important is the role in technology in this shift from a “check the box on compliance,” to focusing more on ethics and values? ” And I think there’s going to be an ability to create these visualizations that’s going to tell the story of what’s going on in your compliance program. and we’re curious if companies have a similar vision. Mixed reality, often called augmented reality, lets us alter or augment the "real world" while carrying on with our day-to-day lives. We can discuss ethical theories and philosophies all day long, but that’s not going to have any tangible impact on product development unless we break it down to what ethics means in this setting. (2019, July). Interview Answers. 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